Travion Beyer
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Articles
Recent activity by Travion Beyer-
What is a False Positive?
A false positive occurs when your UltraAV product incorrectly alerts that a file is infected, or a program or website is suspicious. Common indicators of a false positive are: UltraAV detects a t...
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How do I troubleshoot scanner errors on my Mac device?
Are you seeing a scanner error in your Ultra Antivirus app? Not to worry, these are normally easy to resolve by following a few steps. First, disable any other AV software you may have. Ex. Wi...
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How do I recover files that were mistakenly quarantined or I need back?
We have a useful feature available to recover files that may have been mistakenly quarantined. If a file was quarantined and you want it back, please follow these steps: First, open the Ultra AV a...
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Uninstall UltraAV on mac
Please note that UltraAV is a System Application, not the traditional download that you can find in your App Store. To uninstall, please do the following: Open Finder on your device. Search for U...
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How do I disable Windows Defender on Windows?
What is Windows Defender? Windows Defender is a basic antivirus tool built into Windows. While it may find some viruses, Ultra Antivirus is much more robust and doesn't slow down your computer as m...
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How do I troubleshoot Scanner errors?
Are you seeing a scanner error in your Ultra Antivirus app? Not to worry, these are normally easy to resolve by following a few steps. First, disable any other AV software you may have or firewall...
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What is the USB Manager?
The USB Manager automatically scans any USB devices plugged into your computer. USB Manager helps to detect and block the potential of malicious attacks on systems via the use of some sort of exter...
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How do I enable Real-Time Scanning on my Mac device?
Unfortunately, at this time Real-time scanning is only available on Windows devices. If our plans change in the future we will be sure to be in touch. Please note that just because the real-time s...
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How do I uninstall old or expired Antivirus Software?
Security software applications from companies that are not Ultra Antivirus may cause an issue with your Ultra Antivirus including expired or trial versions. For instance, if you already have other ...